Belagum Milk Union · Privacy Policy

This Privacy Policy describes the information collected by Belagum Milk Union through its website, mobile applications, online portals, and related digital services, and explains how we collect, use, disclose, and safeguard your information.

Overview Belagum Milk Union is committed to protecting the privacy of its customers, dealers, distributors, employees, and other users. We collect information only to provide efficient, secure, and reliable services through our digital platforms. This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

Information of Children

Our website and mobile applications are intended for use by authorized dealers, distributors, employees, vendors, and customers. Our services are not directed toward children under the age of 13, and we do not knowingly collect any personally identifiable information from children.

Personal Information

To provide our services effectively, we may collect certain personally identifiable information, including but not limited to:

Full Name
Address
Mobile Number
Email Address
Customer/Dealer Code
Location Information (where applicable)
Device Model
Operating System Version (Android/iOS)
IP Address
Login Information

This information is collected solely for providing and improving our services.

Location Information

Certain applications provided by Belagum Milk Union may collect location data to enable operational features such as Check-in/Check-out, delivery verification, route tracking, attendance, or other authorized field activities.

Location is collected only when required for business operations.
Users will be notified when location tracking is active.
Location collection stops once the authorized activity is completed or the user checks out.
Location information is not sold or shared with unauthorized third parties.

Advertising

Belagum Milk Union does not display third-party advertisements on its website or applications. If advertising services are introduced in the future, this Privacy Policy will be updated accordingly.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Information may be shared only:

To provide requested services.
With authorized service providers supporting our operations.
When required by law or regulatory authorities.
To protect the rights, safety, and security of Belagum Milk Union and its users.

We use commercially reasonable security measures to safeguard personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Payment and Security

Belagum Milk Union uses secure and PCI-DSS compliant payment gateway services for processing online payments.

       Users are advised:
      Never share complete debit/credit card details through email or unsecured communication channels.
Keep their Customer ID, Login Credentials, OTPs, and Passwords confidential.
Immediately report any unauthorized access or suspicious activity.

    

Belagum Milk Union shall not be responsible for losses arising from negligence in protecting login credentials.

Support and Contact

If you contact us for support, we may collect your:

Name
Email Address
Phone Number
Customer/Dealer ID
Details related to your support request

This information is used solely for resolving your queries and improving customer service.

Contact Us

For any questions regarding this Privacy Policy or our services, please contact:

Belagum Milk Union info@belagummilkunion.com (official) (Update Official Contact Number) (Update Official Registered Address)

Refund, Cancellation and Chargeback Policy

Payments made through the Belagum Milk Union online portal are processed against confirmed orders for milk, milk products, or other authorized services.

Orders once confirmed cannot normally be cancelled.
Payments made through the payment gateway are generally non-refundable.
Refunds, if applicable, shall be processed only in cases approved by Belagum Milk Union in accordance with its internal policies.
Unauthorized chargebacks may be investigated and appropriate action may be taken.

Dispute Resolution

In case of any dispute regarding payments or services, users may contact:

info@belagummilkunion.com (replace with official email)

Customer support will review and resolve disputes in accordance with applicable laws and organizational policies.

Changes to this Privacy Policy

Belagum Milk Union reserves the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Users are encouraged to review this page periodically to stay informed of any updates.